Collection and use of personal information
We collect the following personal information from you:
- Contact information such as name, email address, postal address, and telephone number.
- Billing information, such as credit card number and billing address.
- Unique identifiers like username, account number and password.
- Preference information, such as order history and marketing preferences.
As is the case with most Internet retailers, we will automatically collect information about your computer, such as your IP address, time and date of visit, browser type, reference / exit pages, and operating system. We may record this information for system administration, order verification, internal marketing, and system problem resolution.
We use all this information to:
- Fulfill your request.
- Send you an order and / or shipping confirmation.
- Send you the requested product information.
- Respond to customer service requests.
- Manage your account.
- Sending a Space DNA newsletter or blog.
- Send you marketing communications from Space DNA.
- Improve our website and marketing efforts.
- Conduct research and analysis.
The information from cookies helps us to serve you better by improving the design of our site, as well as our products, services and promotions. You can configure your Internet browser to reject cookies or delete cookies from your hard drive.
Our website may offer links to other sites. These sites have their own privacy policies that you should review upon arrival at the site. We are not responsible for the content of such websites or their privacy policies.
We do not rent or change the names, addresses, email addresses, or telephone numbers of our clients for any purpose. Nor is it our intention to do so in the future. We strictly keep this information for our own records.
Space DNA may share the necessary information with our support providers, such as printers, messaging services, delivery providers or web hosting servers. These companies are obligated to protect your information and are not authorized to use the information shared with them, except in the context of performing a necessary function.
When you enter confidential information (such as a credit card number) on our order forms, we encrypt the transmission of that information using Secure Socket Layer (SSL) technology. SSL is the standard for encrypted commercial transactions on the Internet. When all of your personal information is encrypted, it cannot be read while traveling over the Internet.
Space DNA does not sell products for children to purchase and recognizes the particular importance of protecting children's privacy and safety. If you are under the age of 18, you can use our website in the company of a parent or guardian. We are committed to protecting the privacy of children on the Internet. We do not collect personally identifiable information from children under the age of 18. If a child has provided personally identifiable information to our website, we ask that you contact the parent or guardian and inform us so that we can remove information about the child from our files.
Our commitment to data security
Space DNA encourages you to keep your password in a safe place and not disclose it to anyone. Also, always log out of your account and close your Internet browser window when you have finished your visit to the website. This will ensure that others cannot access your account, especially if you share a computer with another person or are using a computer in a public place.
We may update this policy at any time, so we recommend that you review it periodically for the latest information on our privacy practices; We do not undertake to notify our clients of any revision that we consider necessary or desirable.
Web accessibility support
It is the intent of Space DNA to be compliant with the Web Content Accessibility Guidelines (“WCAG”) according to the 2.1 AA standards. Space DNA strongly believes in accessibility and inclusion for all, and the site aims to meet all criteria in the near future. If you, or anyone you know, encounters issues with information that is currently inaccessible, please reach out to email@example.com so we can take immediate action to ensure accessible content for all.